Privacy Policy
How The Aircons Ltd. collects, protects, and handles your personal data in accordance with global HVAC standards and local regulations.
1. Introduction
Welcome to The Aircons Ltd. ("we", "our", "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at info@theaircons.com.
When you visit our website theaircons.com, and use our services (such as submitting an inquiry, downloading catalogs, or utilizing the Tonnage Calculator), you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy.
2. Data We Collect
We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products, when participating in activities on the website, or otherwise contacting us.
Inquiry Details
Name, email address, company affiliation, project details, and telephone numbers provided during service requests.
Technical Data
IP addresses, browser type, device identifiers, and operating systems collected via standard logs.
3. How We Use Information
We use personal information collected via our website for a variety of business purposes described below:
- To facilitate account creation and logon process: If you choose to link your account with us to a third-party account (such as your Google account), we use the information you allowed us to collect.
- To deliver services: To process your technical inquiries, project consultancies, and mechanical specifications.
- To send administrative information: To send you product, service, and new feature information, or updates to our terms, conditions, and policies.
- To respond to user inquiries/offer support: We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our services.
4. Data Security & Storage
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process.
However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk. You should only access the services within a secure environment (HTTPS).
6. Bangladesh ICT Act Compliance
As a registered corporation under the laws of the People's Republic of Bangladesh, we process and secure personal data in strict compliance with the Information and Communication Technology (ICT) Act, 2006 (and its subsequent amendments) as well as the national cyber security framework.
All data resides on secure servers, and user consent is paramount before any commercial or engineering data processing.
Contact Our Data Protection Officer
If you have questions or comments about this policy, you may contact our Data Protection Officer by email or post:
Attn: Data Privacy Department
Plot-14 (Level-6), Block-C, Banasree, Rampura,
Dhaka-1219, Bangladesh
Email: privacy@theaircons.com